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primalfear08 · 31-12-2007, 06:47 PM

Hello everyone!

I am new to the forums and new to Xbox 360 Live, sadly after having the console since release. Anyway, I seek some help about my gamertag.

Since launch, I have received some points and achievements, but just recently decided to use Xbox Live for some of the games I have. I used the subscription card, and entered my information. When I reached that final "verification" step when registering, it said that the console couldn't connect to Xbox Live. I figured it was no big deal, as I knew that Live had been having some issues since Christmas. Later on though, I was able to complete the process, however it seems that the Xbox has overwritten my old gamertag with this "new" one, and has erased my achievements and points.

Is there anyway to fix this issue?

Thanks for the responses!

31-12-2007, 06:47 PM	#1 (permalink)
primalfear08 Xbox 360 Newcomer Join Date: Dec 2007 Posts: 1	Gamertag Recovery/Points Issue Hello everyone! I am new to the forums and new to Xbox 360 Live, sadly after having the console since release. Anyway, I seek some help about my gamertag. Since launch, I have received some points and achievements, but just recently decided to use Xbox Live for some of the games I have. I used the subscription card, and entered my information. When I reached that final "verification" step when registering, it said that the console couldn't connect to Xbox Live. I figured it was no big deal, as I knew that Live had been having some issues since Christmas. Later on though, I was able to complete the process, however it seems that the Xbox has overwritten my old gamertag with this "new" one, and has erased my achievements and points. Is there anyway to fix this issue? Thanks for the responses!