Planet Xbox 360 Community Forums - View Single Post - question about live ID during repair process

dominoAC · 03-02-2008, 10:58 AM

I recently shipped my console in for repairs.
My issue is that' I've had an inactive e-mail linked to my gamer tag for almost a year now. I didn't use MSN on live, so I never bothered to change it after the update.

I called in for the repair, and not thinking - I used my new e-mail to register the console. Now I have no way to check my status repair online, because the repair and console are linked to two different e-mails. I got the box and sent it in days ago. So I can't change it from the dashboard. Can I change the e-mail linked to my account over the computer somehow?

03-02-2008, 10:58 AM	#1 (permalink)
dominoAC Xbox 360 Newcomer Join Date: Feb 2008 Posts: 4	question about live ID during repair process I recently shipped my console in for repairs. My issue is that' I've had an inactive e-mail linked to my gamer tag for almost a year now. I didn't use MSN on live, so I never bothered to change it after the update. I called in for the repair, and not thinking - I used my new e-mail to register the console. Now I have no way to check my status repair online, because the repair and console are linked to two different e-mails. I got the box and sent it in days ago. So I can't change it from the dashboard. Can I change the e-mail linked to my account over the computer somehow?