11-04-2008, 03:53 AM
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#1 (permalink)
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| Xbox 360 Newcomer
Join Date: Apr 2008
Posts: 2 | 360 Upgrade warning If you are thinking of upgrading your 360 please read email from 360 support
Hello MR. *********,
Thank You for contacting Xbox Customer Support.
I have received your e-mail regarding the issue you have with playing your arcade games on your new Elite console. We submitted a request for a license transfer and have now been advised it is not possible as your original console was not an Elite system. We are only able to transfer a license if the console is of the same specification.
In general it is only possible to transfer a license if the console has gone through our repair center. If the console is un-repairable and needs to be exchanged then we can make arrangements so the license is update to the replacement console. In some cases we have made exceptions were as customers who have exchanged there faulty unit in store like for like. All the premium content is restricted by the data security provisions and none transferable.
You have been warned |
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