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Enola Bomber
03-07-2006, 03:01 PM
I work for a cable internet company. I hear the funniest things everyday. Here are some of those things:
1. Caller phones in raving mad that we stole her money. Says "give me back my card!" after several minutes of arguing with the customer and trying to figure out what exactly took place, it was determined that the customer had stuck her credit card into the Disk Drive when a prompt asked her for her credit card.
2. Subscriber called in saying "Im on my wifes puter, because my puter is frozen all over. (meaning his screen was "frozen").
3. Customer called in needing help with downloading software. As shes reading me the "download here" prompt line, shes asking me where it is. Im trying to explain that what shes reading is what shes supposed to push. Shes franticly saying "i cant find the button. i just cant find it." after more explaining, she still can find it. Then she says "hold on" 5 minutes later shes back, and she says this " Im looking and looking. You know the screen where the picture is, and theres a border around it? There is a button that I push everynight before I go to bed. Next to that is a tiny light. Is that it?"
Figure out what she is talking about or try guessing because i found that hillarious.

If anyone thought these were humorous, tell me because I get more everyday. Id post more now, but im just getting OFF work. lol.

NOTE : ALL THESE ARE 100% TRUE!

Vaki
03-07-2006, 03:08 PM
lol... these are funny... post more... woohoo

LiveResistance
03-07-2006, 03:11 PM
LOL-That's quite hilarious. I totally believe those stories. I actually enjoy reading things like that so post more anytime, I'd like to read em.:hahaha:

The only thing I can think of funny at my work is that myself and two other technicians that work in the repair lab with me constantly call one of the head techs and hang up on him. He really and truely believes there is something wrong with our phone system b/c he must get like 20 or more calls a day from all three of us.

char05
03-07-2006, 03:16 PM
i thought those were pretty funny

Enola Bomber
04-07-2006, 07:07 AM
Here are a couple more:
1. Customer calls in, saying that her computer is broken. When asked what was the problem, she said that that when trying to push her cup in the cup holder, it broke off. (easy to realize what shes done)
2. Customer calls in. Wanted help explaining her bill. Seems as though in one day her bill has shot up an astounding $400! I looked into her billing to find almost 40 adult movies ordered in the span of 2hours! Try explaining that to the customer without feeling guilty for the one shes taking it out on after that call. (and a funny note, another movie was ordered during that time as well, and that was Shark Tale! i wonder who ordered those movies...)

more as they come, or as i remember them if you want.

NVR 20
04-07-2006, 09:55 AM
lol hahaha those are funny. people can be so clueless. post more :)

Enola Bomber
04-07-2006, 01:07 PM
Some more (as they come).
1. women calls in, unable to connect. asked her to do a powercyle of the modem. says she cant, its in the computer. advised her she isnt on dialup, and it is located outside the computer. After minutes of looking around the customer says she found it, and she powercycled it, and the internet is still not working. When asked what the lights on her modem were doing, she said "which one? I have one that tells the time..."
2. Guy calls in. Frustrated and angry with service. States he hasnt been able to get online since he got the thing. I asked him about the modem, and what its doing. Are the lights on? Does it have block sync? His response "Is the modem that thing you guys gave me, because thats still in the box under my bed."

Enola Bomber
04-07-2006, 01:09 PM
Anyone else who has funny work related stories feel free to post.