Quote:
|
Originally Posted by RCRICO Daniel 1989 UK when u get a reply let me know what they tell u |
Ok I have a reply
CST198128016ID - RE:Xbox Live:gamer tag questions Inbox
Xbox Live Support
<Live_email@css.one.microsoft.com> to me
More options 30 Aug
Hello Daniel,
Thank you for writing to Xbox.
We do apologize for whatever inconvenience this has brought you and understand, that we wish to solve it at the soonest possible time.
It appears that your issue requires real-time assistance from our phone support team. We recommend that you contact Xbox Customer Care phone support - 1-800-4MYXBOX (1-800-469-9269)
Phone support hours are from 9:00am - 1:00am EST, 7 days a week. This call is toll-free in North America
If by any chance your Xbox needs to be serviced, your Xbox will be required to be registered. If you haven't registered your console, please have your Xbox serial number ready (it is located on a silver sticker on the underside of your Xbox), and this ticket number 198128016 for reference.
Note: Ensure that there is no disc on the disc tray and you have turned off your console before you acquire its serial number.
As an alternative, you may register your console online before contacting phone support. For online registration, please go to
www.xbox.com/register. Note that you will need to sign-in using a .NET Passport account before you can access the console registration page.
In case you have other Xbox concerns, feel free to write back. We take feedback on Xbox and our Customer Service very seriously and review customer comments daily.
If you have not heard about the Microsoft Power Cord Replacement Program, please visit
www.xbox.com and look for the “Power Cord Replacement for Xbox” link.
Sincerely,
John
Xbox Customer Care Team